Introduction to Supply Chain Management (LOG1053)

CHAPTER 1 : LOGISTICS IN SUPPLY CHAIN MANAGEMENT Integrated management Since the industrial revolution,achieving best practice has focused managerial attention on functional specialization.Two important facts of supply chain logic resulted from increased attention be integrated management. ·         Enterprise extension The central trust of enterprise extension expended managerial influence and control beyond the ownership boundaries of a single enterprise of a single to facilitate joint planning and operations with customers and suppliers. Tiong Nam Branches: ·         Lot 21,Export Oriential Industrial Zone,Ph1,KKIP Selatan,Jalan Sepanggar,Menggatal,88460 Kota Kinabalu,Sabah. ·         Lot 640 Blok 4,MTLD,Demak Laut Industrial Estate,Jalan Bako,93050 Kuching,Sarawak. ·         23,Senoko Loop,Woodlands East Industrial Estate,Singapore 758155 ·         Lot 3324,Jalan Parit Bilal,83000 Batu Pahat,Johor,Malaysia ·         Lot 61383,Seksyen 10,Bandar Baru Bangi,Da

Introducing Tiong Nam

Tailor-made Tailor-made system produces the products with customization from the customers demand. This system accesses into the department data in order to make the production. The customization of the products can improve customer service but the company must give information about the expired date or the perishable products. This is a flexible system in Tiong Nam Company to ensure that their customers are very satisfied with Tiong Nam services. Mistake-proven Mistake-proven system is very important to the company because the company must tell the customers if the products have any mistake such as the invalid bar or invalid stock. This system is very important because the company have to tell about the mistakes to their customers faster to avoid any misunderstanding and unwanted circumstances. Configure System Configure system is about sending the important message to the customers. This system automatically sends message every day or two hours once. This s

With over 1900 trucks of various capacities including open, box/bonded and refrigerated containers, Tiong Nam is the largest trucking company in Malaysia today. Thus, it is able to transport any type of goods stored at varying temperatures - from dry, to chilled and even frozen. Tiong Nam owns a large fleet of haulage trucks, prime movers, car carriers and trailers that can move 20-40 foot containers. It also own over 200 units of material handling equipment such as forklifts and reach trucks that facilitate warehouse operations. Besides domestic transportation, both their teams of drivers and on-ground staff are also highly experienced in providing cross-border services between Singapore-Malaysia and Malaysia-Thailand, in demountable goods especially. To avoid any unnecessary extra handling of goods, it also provide crane services at the relevant customs check point to transfer   box containers onto trucks belonging to its affiliates of that country which then transport

WAREHOUSING From one bonded warehouse in 1993, Tiong Nam now owns over 60 warehouses in the region with a combined storage capacity of over 3.5 million square feet. This includes General Warehouse, Bonded Warehouses, Cold Rooms and Free Trade Zone/Free Commercial Zone Warehouses. Besides providing a convenient tax-free storage for goods needing to be exported/re-exported, Tiong Nam warehouses' operations are run by the cutting-edge, high-volume Warehouse Management System (WMS), designed to ensure accurate, fast and smart inventory management. INVENTORY MANAGEMENT Types of Systems Tiong Nam’s dedicated IT team is fully committed in providing and supporting their client's custom requirement through their adaptable Warehouse Management System (WMS) and Integrated Logistics Management System (ILMS). System Functions                                     System Functions The system incorporates functions such as RF bar code scanners, RFID readers, daily sto

Quotation Supplier will send their quotation of their desired products or services to Tiong Nam. Management Preview   The management team of Tiong Nam will value either the supplier is    capable to supply the products with the price which means the supplier is competitive or not. Tiong Nam also will value if the supplier have the right and good quality of products. Issue Purchase Requisition (PR)   Issue PR is the documentation needed before obtaining the purchasing order. Issue PR is compulsory in order to get the approval from the management team. Obtain Purchase Order   After getting the approval from the management, Tiong Nam will send purchase order to the supplier. Delivery   Tiong Nam will deliver the shipments as ordered by the suppliers or customers. Invoicing   Supplier will issue invoicing to Tiong Nam to request the payment. 

Tiong Nam is under Free Tax Zone at Pelabuhan Tanjung Pelepas (PTP). Now, PTP is growing rapidly. So, Tiong Nam will generate more space to build more warehouses in PTP. The aim is to attract more customers from Singapore. Tiong Nam do not build warehouse in Singapore because the land in Singapore is very expensive and limited. If Tiong Nam rents warehouse in Singapore, the rent cost will be very expensive rather than Malaysia. That is why Tiong Nam plan to build more warehouses at PTP because they could save from building and land cost. The products in Tiong Nam warehouses at PTP are 90% from Singapore customers. Tiong Nam also focuses on customer import and export service to get high volume of products in their warehouses. PTP wants to be like Singapore which is Singapore is the best port of logistics because many vessels will stop at Port Singapore Authority (PSA) to repair vessel and etcetera. That is why Singapore becomes the great port in logistics.                

History Founded in 1975, Tiong Nam began as a small scale cargo business handling consolidated cargo and micro distribution within Peninsular Malaysia. Today, Tiong Nam has evolved into one of the largest total logistics service provider in the region with a reputation for efficiency, innovation and most importantly, service par excellence. The company's expansion began in 1978 when Tiong Nam became an incorporated enterprise and in the early 1992, where it extended its reach across the borders of Singapore and Thailand. Since then, East Malaysia has also been included into its trucking and warehousing network and today, Cambodia, Vietnam and even China, the burgeoning center of world economy. Tiong Nam has also embraced the power of 'integration' to enhance its development. This simple yet effective idea has seen them grow from a mere transportation business to one that now includes warehousing, customs forwarding, cold room facilities, express delivery a